FAQ

Questions Businesses Ask Us — Answered Honestly

Pricing, scope, contracts, reporting and cancellations — straight answers, including the ones other agencies avoid. Can’t find yours? Ask us directly.

Getting Started

What does VakhifyDigital do?

We are a digital marketing agency offering SEO, local SEO, Google Ads, Meta Ads, social media marketing, website design and development, content and creative services, email and WhatsApp marketing, analytics setup and conversion optimisation. See the full list on our services page.

How do I get started?

Start with a free consultation — request one on the free consultation page or book a call. Every engagement then begins with a written proposal confirming scope, deliverables and fees before any work or payment.

Is the consultation really free?

Yes. The consultation is free and comes with no obligation to buy. If you engage our services afterwards, the consultation cost is not added — it is simply how we start.

Do you work with businesses outside Andhra Pradesh?

Yes. We are based in Kadiri, Andhra Pradesh and work with businesses across India remotely, over WhatsApp, phone, email and video calls.

Which industries do you serve?

We work with hospitals and clinics, real estate, education and training institutes, e-commerce, restaurants and hospitality, professional services and local businesses. See our industries pages for details.

Services & Scope

Do you design and build websites?

Yes. Website design, development and landing pages are core services — see Website Design and Landing Page Design. A 5-page website design starts at ₹19,999 and a single landing page at ₹5,999, with custom quotes for larger projects.

Do you manage Google Ads and Meta Ads?

Yes. We manage Google Ads and Meta Ads campaigns. Management fees start at ₹4,999 per month per platform — advertising spend paid to the platforms is always extra and is paid by you directly to the platform wherever possible.

Do you use tools I have to pay for separately?

Some work benefits from paid tools (for example keyword research, scheduling or email platforms). We discuss any tool cost with you before it is subscribed, and third-party subscriptions are billed as set out in your written proposal. Free alternatives are suggested where they are genuinely enough.

Who owns the accounts and assets?

Accounts created for your business — Google Business Profile, ad accounts, analytics, social pages, domains — are business assets. We set up access and ownership terms in writing in your proposal before work begins, so there are no surprises later.

Do you provide content, graphics and video?

Yes — content marketing, graphic design and video marketing are all offered, either as one-time packages or monthly retainers. See the pricing page for one-time package prices.

Pricing & Payments

How much do your services cost?

Monthly packages start at ₹7,999 (Basic), ₹14,999 (Standard), ₹24,999 (Premium) and ₹39,999 onwards (Enterprise). One-time services range from ₹1,999 (Google Business Profile setup) to ₹19,999 (5-page website design). The full list with deliverables is on our pricing page.

What is not included in the package price?

Advertising spend paid to platforms, domain and hosting fees, and paid tools and third-party subscriptions always sit outside package prices — each package lists them explicitly. Taxes are separate too: VakhifyDigital is not currently GST-registered and does not add GST to its prices; if a tax ever becomes legally required for your engagement, your written proposal will explain it before you pay.

Do you guarantee rankings, leads or sales?

No — and be cautious of anyone who does. We do not guarantee rankings, leads, sales or advertising performance. Our fees pay for the work and expertise, not a specific marketing outcome. This is stated in our Advertising Disclaimer.

How do payments work?

Payment terms are confirmed in your written proposal before work begins — you always know the fee, the billing cycle and what happens if scope changes. Nothing is charged silently or without written agreement.

What is your refund policy?

Each request is reviewed individually against the work already performed and your written agreement — there is no fixed percentage or deadline, and third-party costs follow the third party’s terms. The full details are in our Refund & Cancellation Policy.

Working Together

Is there a contract?

Every engagement is confirmed through a written proposal or agreement that defines scope, duration, deliverables and fees. You review and approve it before work starts.

How do you communicate during a project?

Over WhatsApp, email and phone — the same channels listed on our contact page. Your written proposal confirms who to contact and how.

How often will I get reports?

Reporting frequency depends on your package — the Basic package includes a monthly report, Standard fortnightly, Premium monthly with a strategy call. Reports come from real analytics data (Google Analytics, Search Console, or ad platform dashboards).

How do I cancel an engagement?

Send a written request by email to vakhifydigital@gmail.com or by WhatsApp to +91 91804 36317. We acknowledge the request in writing, confirm the effective date, and settle what has been completed. Details are in our Refund & Cancellation Policy.

How long until I see results?

It depends on the channel and your starting point — SEO typically takes months of consistent work, while advertising can generate data within days. Any realistic timeline for your situation is discussed during your consultation and confirmed in your written proposal. We do not promise fixed results by fixed dates.

Data, Privacy & Access

What happens to the information I send you?

We use your details only to respond to your enquiry and deliver your services. We do not sell personal information. The full policy is on our Privacy Policy page.

Do I need an account or login to contact you?

No. Our contact form prepares a WhatsApp message you review and send yourself — no accounts, no stored logins, nothing saved in your browser. Email and phone work equally well.

Is this website accessible?

We build with accessibility in mind — keyboard navigation, visible focus states, skip links, reduced-motion support and responsive reflow. We have not claimed any formal certification. Details are on our Accessibility Statement.

Still Have a Question?

Send it over — WhatsApp gets the fastest reply, and there is no such thing as a silly question here.