Five Steps. Every One in Writing.

• You tell us what you sell, who your customers are and what you have tried online.
• We look at your current website, listings and campaigns and talk through what we see.
• You get honest, practical suggestions — including things you can do yourself for free.

Outcome: clarity on whether digital marketing help is right for you right now — from us or anyone else.

• Website review: pages, speed, technical SEO issues, tracking setup.
• Search and local presence: rankings for your core services, Google Business Profile status, competitor landscape.
• Channel review: existing ad accounts, social presence and any past campaign data.

Outcome: a factual picture of where you stand — shared with you in plain language, not buried in a 60-page PDF.

• A recommended channel mix based on your goals and budget — not our convenience.
• Exactly what we will deliver each month, in writing: pages, posts, campaigns, reports.
• Exactly what it costs, what is extra (ad spend, domain, hosting, tools and any legally required taxes) and for how long.
• You review, ask questions and approve before any work or payment starts.

Outcome: a written proposal you can compare against any other agency quote, line by line.

• Access and ownership of your accounts (Google, Meta, social, analytics) set up in your control.
• Tracking installed and verified — so every number later is trustworthy.
• Content, pages and campaigns produced, reviewed with you, then launched.

Outcome: everything live, documented, and yours — logins belong to your business.

• Reports from Google Analytics, Search Console and ad platforms — actual numbers, no vanity metrics dressed up as results.
• A plain-language explanation of what worked, what did not and what changes next.
• Ongoing optimisation: tests, improvements and honest conversations about budget and direction.

Outcome: you always know what you are paying for and what it is doing — or we fix the reporting until you do.